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Return Policy

In case of a return we request you to send a detailed mail to support@saffronsaree.com  within 3-4 days of receipt of the product.
 
We will then send a update, if the return can be accepted we will mail a confirmation together with a return authorization form, this form and the mail will explain the procedure to return the product(s). If the reason of the return is due to mistake on our side, we promise to refund the price of the returned products. Please be noted that refunds will take 3-5 working days to be processed from the banks. Please realize that the time taken is towards the bank's processing and not just to initiate the refund, which we would do promptly. Any undue delays from the banks that we foresee, would be communicated to the customers promptly. Refunds can be processed only through the same channel  as the payment’s been done and cannot be interchanged with any other mode. For refunds of cash deposits, we initiate a cheque refund which would also take 3-5 working days to process.
 
Please note that we are not accepting any returns for  stitched clothing, including Stitched Salwar Kameez,  Stitched Sarees & with custom blouse.
 
You may now proceed to send the package back to us. It must reach us within 15 days for Domestic delivery and 30 days for International delivery.(Date considered is Date of Delivery)
SaffronSaree is not liable to pay the return shipment charges.
 
At any point of time the refunds will not exceed the actual value of the goods.
 
We will issue 70% refund of  un stitched product price. ( 30% will be Order Processing & Payment Gateway & other recurring Charges.)
 
Exchange / Return product(s) must be unused, unworn, unwashed, undamaged and un-customized i.e no saree finishing package must be added to product.
For Full Price Merchandise if the product does not reach us within 30 days from Date of Delivery, product is not eligible for return.
For SALE Price Merchandise if the product does not reach us within 15 days from Date of Delivery, product is not eligible for return.
In case of any queries do contact our Saffron Saree Customer Support Team between 10:00 AM to 8:00 PM IST at +919898887076 or e-mail us at support@saffronsaree.com
 
Color and Description 
 
The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online. Sareeka.com believes that every customer placing an order is absolutely aware of these minor variations that may occur in with respect to the actual color of the outfit received.
 
Return by courier mode
Returns and exchanges must be made within the guidelines in our Return Policy. All returns will be credited to the original form of payment. Your Debit  / Credit card / Net Banking / PayPal account will be credited upon processing of the returned item(s), and the credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing.
 
We do not cancel the placed order after 24hrs.
 
The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online. Saffronsaree.com believes that every customer placing an order is absolutely aware of these minor variations that may occur in with respect to the actual color of the outfit received.
 
 
Please use the original shipping box and packing materials.
 
We will deduct Rs.200 (for domestic delivery) from your order refund for return postage if the same is borne by Saffron Saree. If you pay the return postage yourself, you will not be charged a fee. Original shipping charges are not refundable. You will receive an e-mail notification upon the completion of return processing. In case of International returns if package reaches Saffron Saree and we incur a cost then it will be deducted from the return settlement amount.
 
Please allow 10 to 12 business days for us to receive and process your return or exchange.
 
Please take the package to your postal carrier and mail it to the following address:
 
SAFFRON SAREE
G-3 , Ansuiya Aparment , Ranchood Nagar 
Hari Nagar 2, Uddhana, Surat - 394002.
Gujarat, INDIA.
Ph: +91-9898887076
Email : support@saffronsaree.com
 
This address can only be used to return items purchased at saffronsaree.com
 
Changes to Orders
Because your order is processed as quickly as possible, in case it has been shipped we will be unable to modify or cancel your order once it is received in our system. In case of any queries do contact our Saffron Saree Customer Support Team between 10:00 AM to 8:00 PM IST at +91 9898887076 or e-mail us at support@saffronsaree.com